A Tesla Model 3 owner, James Hanna, reported a sudden and unexpected failure of his vehicle, causing it to come to a stop in the middle of a highway.
The incident, which occurred in September, prompted a complaint to the National Highway Traffic Safety Administration (NHTSA) in which Hanna detailed the car’s complete loss of functionality.
Hanna, driving on an interstate in North Carolina with approximately 60% battery and nearly 27,000 miles on the odometer, described the car locking up, making steering impossible, and leaving him stranded without warning.
The Tesla owner expressed his concern for safety, stating that the car’s sudden failure caused a panic attack, and he was unable to restart it or engage hazard lights.
A Tesla service center, after reviewing vehicle logs, attributed the issue to a missing right body controller, leading to insufficient power supply and ultimately shutting down the vehicle.
The service center replaced the faulty part under Tesla’s warranty, covering repairs and towing.
Despite the resolution under warranty, Hanna, shaken by the experience, has stopped driving the Model 3, opting to lease it out instead, expressing doubts about the car’s reliability.
Hanna’s incident is not an isolated case, as local news reports have highlighted similar complaints from other Tesla owners, indicating a pattern of occurrences.
While rare, instances of Tesla vehicles experiencing failures with charged batteries have been reported in the past, such as a case in the UK where a Tesla blocked traffic for over 9 hours due to a sudden breakdown.